How To Fix COM_PME_PARSER802 - CSTIC cannot be loaded: API error

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PME_PARSER - Configuration

• Message number: 802

• Message text: CSTIC cannot be loaded: API error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PME_PARSER802 - CSTIC cannot be loaded: API error ?

  The SAP error message COM_PME_PARSER802 CSTIC cannot be loaded: API error typically occurs in the context of SAP Variant Configuration (VC) or Product Modeling when there is an issue with loading characteristics (CSTIC) for a configurable product. This error can arise due to various reasons, including issues with the configuration model, data inconsistencies, or problems with the API that retrieves the characteristics.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the configuration data or characteristics that are defined in the system.
  Missing Characteristics: The characteristic that is being referenced may not exist or may not be properly defined in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the characteristics or the configuration model.
  API Issues: There could be a problem with the API that is being used to load the characteristics, such as a misconfiguration or a bug in the system.
  Model Configuration Errors: Errors in the configuration model itself, such as circular dependencies or incorrect settings, can lead to this error.
  
  Solutions:
  
  Check Characteristic Definitions: Verify that the characteristics being referenced in the configuration model are correctly defined and exist in the system.
  Review Configuration Model: Inspect the configuration model for any errors or inconsistencies. Ensure that there are no circular dependencies or incorrect settings.
  Authorization Check: Ensure that the user has the necessary authorizations to access the characteristics and the configuration model.
  API Debugging: If you have access to the backend, check the logs for any API-related errors. This may require debugging the API calls to identify the root cause.
  Data Consistency Check: Run consistency checks on the configuration data to identify and resolve any inconsistencies.
  SAP Notes and Support: Check for any relevant SAP Notes that may address this specific error. If the issue persists, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Variant Configuration and Product Modeling for detailed information on characteristics and configuration models.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and to find potential solutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CU50 (Configuration Profile) and CT04 (Characteristic Maintenance) to help diagnose and resolve the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.