How To Fix COM_PME_PARSER800 - CSTIC cannot be loaded: There is no active session

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PME_PARSER - Configuration

• Message number: 800

• Message text: CSTIC cannot be loaded: There is no active session

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PME_PARSER800 - CSTIC cannot be loaded: There is no active session ?

  The SAP error message "COM_PME_PARSER800 CSTIC cannot be loaded: There is no active session" typically occurs in the context of SAP Product Configuration or Variant Configuration. This error indicates that the system is unable to load a characteristic (CSTIC) because there is no active session available for processing the request.
  Causes:
  
  Session Management Issues: The error may arise if the session that was supposed to handle the request has expired or was not properly initiated.
  Configuration Settings: There may be issues with the configuration settings in the SAP system that prevent the session from being created or maintained.
  User Authorization: The user may not have the necessary authorizations to create or access a session for the configuration.
  System Performance: High system load or performance issues may lead to session management problems.
  Technical Errors: There could be underlying technical issues in the SAP system, such as bugs or misconfigurations.
  
  Solutions:
  
  
  Check Session Management:
  
  Ensure that the session is properly initiated before attempting to load the CSTIC. You may need to restart the session or re-login to the system.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings related to the Product Configuration or Variant Configuration. Ensure that all necessary parameters are correctly set.
  
  
  
  User Authorizations:
  
  Verify that the user has the appropriate authorizations to access the configuration session. You may need to consult with your SAP security team to ensure the user roles are correctly assigned.
  
  
  
  System Performance:
  
  Monitor the system performance and check for any bottlenecks. If the system is under heavy load, consider optimizing performance or scheduling tasks during off-peak hours.
  
  
  
  Check for Technical Issues:
  
  Review system logs for any related errors or warnings that could provide more context about the issue. You may also want to check for any recent changes or updates that could have affected the system.
  
  
  
  SAP Notes and Support:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  
  
  Consult SAP Documentation:
  
  Refer to the official SAP documentation for Product Configuration or Variant Configuration for any specific guidelines or troubleshooting steps related to session management.
  
  
  
  Related Information:
  
  SAP Transaction Codes: Familiarize yourself with relevant transaction codes such as CU50 (Configuration) or CU01 (Create Configuration Profile) that may help in managing configurations.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, especially if it appears to be a bug or a more complex issue.
  
  By following these steps, you should be able to diagnose and resolve the error related to the CSTIC not being loaded due to the absence of an active session.