How To Fix COM_PAYPLAN_CHECK_PC016 - Maintain the card verification value (CVV) for card &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PAYPLAN_CHECK_PC - Messages for Checking Payment Card

• Message number: 016

• Message text: Maintain the card verification value (CVV) for card &1 &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PAYPLAN_CHECK_PC016 - Maintain the card verification value (CVV) for card &1 &2 ?

  The SAP error message COM_PAYPLAN_CHECK_PC016 indicates that there is an issue with the Card Verification Value (CVV) for a payment card in the system. This error typically arises when the CVV is either missing or not properly maintained for a specific payment card.
  Cause:
  
  Missing CVV: The CVV field for the specified card is empty or not filled in the system.
  Incorrect CVV Format: The CVV may be entered in an incorrect format or may not meet the required criteria.
  Card Not Properly Configured: The payment card may not be fully configured in the system, leading to missing mandatory fields like CVV.
  Data Entry Error: There may have been a mistake during data entry, leading to the CVV not being recorded.
  
  Solution:
  
  
  Maintain CVV:
  
  Navigate to the relevant transaction or configuration area in SAP where payment card details are maintained.
  Locate the payment card associated with the error (indicated by &1 &2 in the error message).
  Ensure that the CVV is entered correctly in the designated field.
  
  
  
  Check Card Configuration:
  
  Verify that the payment card is properly configured in the system.
  Ensure that all mandatory fields, including the CVV, are filled out.
  
  
  
  Validate CVV Format:
  
  Ensure that the CVV is in the correct format (typically a 3 or 4-digit number depending on the card type).
  Check for any leading or trailing spaces that may cause issues.
  
  
  
  Re-enter Information:
  
  If the CVV was previously entered but is still causing issues, try re-entering the information to ensure it is saved correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidelines on maintaining payment card information.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to payment card management in SAP, such as F110 for payment processing or FBZ5 for payment card maintenance.
  User Roles and Permissions: Ensure that the user has the necessary permissions to maintain payment card information in the system.
  
  By following these steps, you should be able to resolve the error message COM_PAYPLAN_CHECK_PC016 and ensure that the CVV for the payment card is properly maintained.