How To Fix COM_PAYPLAN412 - Organizational unit &1 with card type &2 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PAYPLAN - Messages of Payment Plan Set

• Message number: 412

• Message text: Organizational unit &1 with card type &2 does not exist

What causes this issue?

The organizational unit corresponding to this
<DS:GLOS.3526C779AFAB52B9E10000009B38F974>card type</> is not
available, or is not maintained in Customizing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

To assign payment card processing responsibility to organizational
units in Customizing, see
<ZK>Customer Relationship Management -> Basic Functions -> Payment
Cards -> Settings for Authorization ->
<DS:SIMG.CRM_PAYPLAN_HANDZU>Assign Merchant ID</></>

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PAYPLAN412 - Organizational unit &1 with card type &2 does not exist ?

  The SAP error message COM_PAYPLAN412 indicates that there is an issue related to the organizational unit and card type in the context of payment plans. Specifically, the message states that the specified organizational unit (denoted by &1) with the specified card type (denoted by &2) does not exist in the system.
  Cause:
  
  Incorrect Organizational Unit or Card Type: The organizational unit or card type specified in the transaction does not exist in the system. This could be due to a typo or incorrect configuration.
  Missing Configuration: The necessary configuration for the organizational unit or card type may not have been set up in the system.
  Data Inconsistency: There may be inconsistencies in the master data or configuration settings that lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to access the specified organizational unit or card type.
  
  Solution:
  
  
  Verify Organizational Unit and Card Type:
  
  Check the values for the organizational unit and card type being used in the transaction. Ensure that they are correctly entered and exist in the system.
  You can use transaction codes like OOBP (for organizational units) and OBD2 (for card types) to verify their existence.
  
  
  
  Check Configuration:
  
  Ensure that the organizational unit and card type are properly configured in the system. This may involve checking the relevant customizing settings in the SAP system.
  If necessary, consult with your SAP configuration team to ensure that the required settings are in place.
  
  
  
  Review Master Data:
  
  Check the master data related to the organizational unit and card type. Ensure that there are no inconsistencies or missing entries.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the specified organizational unit and card type. If not, the user may need to be granted the appropriate permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on the specific configuration and setup related to payment plans and organizational units.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for checking organizational units and card types.
  SAP Notes: Look for any SAP Notes related to this error message for potential fixes or patches.
  User Forums: Engage with SAP community forums or user groups for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.