How To Fix COM_PAYCARD_AUTH115 - Card type &1 has been determined from card type &2

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PAYCARD_AUTH -

• Message number: 115

• Message text: Card type &1 has been determined from card type &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PAYCARD_AUTH115 - Card type &1 has been determined from card type &2 ?

  The SAP error message COM_PAYCARD_AUTH115 indicates that there is a mismatch or issue with the card type being processed in the payment authorization process. Specifically, it suggests that the card type determined from the payment card data does not match the expected card type based on the configuration or the transaction being processed.
  Cause:
  
  Card Type Mismatch: The card type (e.g., Visa, MasterCard, etc.) that is being used in the transaction does not match the card type that the system expects based on the configuration or the rules set up in the payment processing module.
  Configuration Issues: There may be incorrect or incomplete configuration settings in the SAP system regarding payment card types.
  Data Entry Errors: There could be errors in the data entry of the card information, leading to the system misidentifying the card type.
  Integration Issues: If the SAP system is integrated with external payment gateways or services, there may be discrepancies in how card types are recognized or processed.
  
  Solution:
  
  Check Card Type Configuration: Review the configuration settings for payment card types in the SAP system. Ensure that the card types are correctly defined and that the mappings between card types and their respective processing rules are accurate.
  Verify Card Information: Double-check the card information being entered into the system. Ensure that the card number, expiration date, and other relevant details are correct and correspond to the expected card type.
  Update Payment Processing Rules: If necessary, update the payment processing rules to accommodate the card type being used. This may involve modifying the authorization settings or payment processing logic.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on handling payment card types and authorization processes.
  Contact Support: If the issue persists after checking configurations and data, consider reaching out to SAP support or your system administrator for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates and patches related to payment processing.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to payment processing and card management (e.g., transaction codes for configuration settings).
  Testing: Conduct tests with different card types to see if the issue is isolated to specific card types or if it is a broader issue affecting multiple types.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.