How To Fix COM_PAYCARD_AUTH105 - Address check (AVS) not successful.

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PAYCARD_AUTH -

• Message number: 105

• Message text: Address check (AVS) not successful.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PAYCARD_AUTH105 - Address check (AVS) not successful. ?

  The SAP error message COM_PAYCARD_AUTH105 indicates that the Address Verification Service (AVS) check has failed during a payment transaction. AVS is a security feature used by credit card processors to verify that the billing address provided by the customer matches the address on file with the credit card issuer. This is a common measure to prevent fraud.
  Causes:
  
  Incorrect Address Information: The billing address entered by the customer does not match the address on file with the credit card issuer.
  Incomplete Address: The address provided may be missing critical components (e.g., ZIP code, street number).
  Card Issuer Policies: Some card issuers may have stricter policies regarding AVS checks, leading to more frequent failures.
  System Configuration Issues: There may be issues with how the AVS settings are configured in the SAP system or with the payment gateway integration.
  Network Issues: Temporary network issues could prevent the AVS check from being completed successfully.
  
  Solutions:
  
  Verify Customer Information: Ensure that the customer’s billing address is entered correctly and completely. Double-check for typos or missing information.
  Communicate with the Customer: If the address is incorrect, contact the customer to confirm their billing address.
  Check AVS Settings: Review the AVS settings in your SAP system and ensure they are configured correctly. This may involve checking the payment gateway settings.
  Test with Different Cards: If possible, test the transaction with different credit cards to see if the issue is isolated to specific issuers.
  Consult Payment Gateway Documentation: Review the documentation for your payment gateway to understand how AVS checks are handled and any specific requirements they may have.
  Contact Support: If the issue persists, consider reaching out to SAP support or your payment processor for assistance.
  
  Related Information:
  
  AVS Codes: Familiarize yourself with the AVS response codes provided by the payment processor, as they can give more insight into why the check failed.
  Fraud Prevention Measures: Understand that AVS is just one of many fraud prevention measures. Consider implementing additional checks if necessary.
  User Training: Ensure that staff handling transactions are trained to understand AVS and how to address related issues effectively.
  
  By addressing the underlying causes and following the suggested solutions, you can resolve the COM_PAYCARD_AUTH105 error and improve the success rate of payment transactions in your SAP system.