How To Fix COM_PARTNER_BAL039 - User '&1' is not an online user

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PARTNER_BAL - Buisness Application Log : Partner Determination

• Message number: 039

• Message text: User '&1' is not an online user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PARTNER_BAL039 - User '&1' is not an online user ?

  The SAP error message COM_PARTNER_BAL039 indicates that the user specified (represented by &1) is not currently logged in as an online user. This error typically arises in the context of SAP's Collaborative Planning or similar modules where user sessions are required for certain operations.
  Cause:
  
  User Not Logged In: The most straightforward cause is that the user is not logged into the SAP system at the time the operation is attempted.
  Session Timeout: The user may have been logged in previously, but their session has timed out due to inactivity.
  User Status: The user may be inactive or locked in the system, preventing them from being recognized as an online user.
  Authorization Issues: There may be authorization issues preventing the system from recognizing the user as online.
  
  Solution:
  
  Check User Status: Verify that the user is active and not locked in the SAP system. This can be done by checking the user master record (transaction code SU01).
  Log In: Ensure that the user is logged into the SAP system. If they are not, have them log in and try the operation again.
  Session Management: If the user has been inactive for a while, they may need to log in again to establish a new session.
  Authorization Check: Ensure that the user has the necessary authorizations to perform the operation. This can be checked in the user roles and profiles.
  System Configuration: If the issue persists, it may be necessary to check the system configuration or consult with your SAP Basis team to ensure that the system is set up correctly for user sessions.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like SU01 (User Maintenance) to check user details and SUIM (User Information System) to check user authorizations.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to user management and session handling for more insights into how user sessions are managed in your specific SAP environment.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP's support portal for further assistance.