How To Fix COM_INACTIVE_PR004 - Unable to create application log

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_INACTIVE_PR - Messages for : Inactive products

• Message number: 004

• Message text: Unable to create application log

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message COM_INACTIVE_PR004 - Unable to create application log ?

  The SAP error message COM_INACTIVE_PR004: Unable to create application log typically indicates that there is an issue with the application log system in SAP. This error can occur for various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  Inactive Application Log: The application log may be inactive or not properly configured in the system.
  Authorization Issues: The user may not have the necessary authorizations to create an application log.
  Database Issues: There may be issues with the database that prevent the log from being created, such as a lack of space or connectivity problems.
  Configuration Issues: The application log configuration may be incorrect or incomplete.
  System Errors: There could be underlying system errors or inconsistencies that are preventing the log from being created.
  
  Solutions:
  
  
  Check Application Log Configuration:
  
  Ensure that the application log is activated in the relevant configuration settings. You can check this in transaction code SLG0 (Application Log: Maintain Object).
  Verify that the log object you are trying to use is correctly configured.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to create application logs. You can check this using transaction code SU53 to analyze authorization issues after the error occurs.
  
  
  
  Database Space:
  
  Check the database for available space. If the database is full, you may need to free up space or increase the database size.
  
  
  
  Review System Logs:
  
  Check the system logs (transaction code SM21) for any related errors or warnings that might provide more context about the issue.
  
  
  
  Check for System Errors:
  
  Use transaction code ST22 to check for any short dumps that might indicate underlying issues affecting the application log creation.
  
  
  
  Restart Services:
  
  In some cases, restarting the relevant application services or the entire SAP system may resolve transient issues.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that might address this specific error. There may be patches or updates that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SLG0: Application Log: Maintain Object
  SM21: System Log
  ST22: Dump Analysis
  SU53: Authorization Check
  
  
  Documentation: Review SAP documentation related to application logging for more detailed configuration and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.