How To Fix COM_INACTIVE_PR002 - Rejection failed

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_INACTIVE_PR - Messages for : Inactive products

• Message number: 002

• Message text: Rejection failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message COM_INACTIVE_PR002 - Rejection failed ?

  The SAP error message COM_INACTIVE_PR002: Rejection failed typically occurs in the context of the SAP Controlling (CO) module, particularly when dealing with internal orders, projects, or cost centers. This error indicates that there is an issue with the rejection of a document or transaction, often due to the status of the document or the configuration settings.
  Causes:
  
  Inactive Document: The document you are trying to reject may be in an inactive state or has already been processed in a way that prevents further changes.
  Authorization Issues: The user may not have the necessary authorizations to perform the rejection.
  Status of the Document: The document may be in a status that does not allow for rejection (e.g., it may be locked or already completed).
  Configuration Issues: There may be configuration settings in the system that prevent the rejection of certain types of documents.
  Dependencies: There may be dependencies on other documents or transactions that need to be resolved before the rejection can be processed.
  
  Solutions:
  
  Check Document Status: Verify the status of the document you are trying to reject. Ensure it is in a state that allows for rejection.
  Review Authorizations: Ensure that the user attempting to perform the rejection has the necessary authorizations. This may involve checking user roles and permissions in the SAP system.
  Consult Configuration Settings: Review the configuration settings related to the document type you are working with. This may involve consulting with your SAP Basis or configuration team.
  Check for Dependencies: Investigate if there are any dependent documents or transactions that need to be addressed before the rejection can be processed.
  Use Transaction Codes: Utilize relevant transaction codes (like CO02 for changing orders, or others depending on the context) to check the document details and status.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error message. SAP frequently updates its knowledge base with solutions to common issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to the specific module you are working with (e.g., CO for Controlling).
  SAP Documentation: Refer to SAP Help documentation for detailed information on the specific module and error handling.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.