How To Fix COM_IL031 - Relationship cannot be deleted as its original is not in CRM

COM_IL031 - Overview

• Message type: E = Error

• Message class: COM_IL - Object Relationships (Interlinkages)

• Message number: 031

• Message text: Relationship cannot be deleted as its original is not in CRM

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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COM_IL031 - Details

• The SAP error message COM_IL031 indicates that a relationship cannot be deleted because its original object is not found in the Customer Relationship Management (CRM) system. This typically occurs when there is an attempt to delete a relationship that is linked to an object that has either been deleted or does not exist in the CRM database.
  
  Cause:
  
  Missing Original Object: The original object (e.g., a business partner, product, or any other entity) that the relationship is based on has been deleted or is not available in the CRM system.
  Data Inconsistency: There may be inconsistencies in the data between the CRM and other systems (like ERP) that could lead to the original object not being recognized.
  Incorrect Configuration: The configuration settings in the CRM system may not be set up correctly, leading to issues with relationship management.
  
  
  Solution:
  
  Verify the Original Object: Check if the original object associated with the relationship exists in the CRM