How To Fix COM_HIERCUST004 - Numbering scheme level 0 is not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_HIERCUST - Messages for Hierarchies and Categories for Customizing

• Message number: 004

• Message text: Numbering scheme level 0 is not allowed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message COM_HIERCUST004 - Numbering scheme level 0 is not allowed ?

  The SAP error message COM_HIERCUST004 with the description "Numbering scheme level 0 is not allowed" typically occurs in the context of hierarchical customer master data or when dealing with number ranges in SAP. This error indicates that there is an issue with the configuration of the numbering scheme for customer accounts, particularly when it comes to hierarchical structures.
  Cause:
  
  Invalid Numbering Scheme: The error usually arises when the system is trying to assign a number to a customer account using a numbering scheme that is not valid for the specified level. In this case, level 0 is not permitted.
  Configuration Issues: The configuration settings for the customer hierarchy or number ranges may not be set up correctly, leading to this error.
  Hierarchy Level Misconfiguration: If the hierarchy levels are not properly defined or if there is an attempt to create a customer at a level that does not support the numbering scheme, this error can occur.
  
  Solution:
  
  
  Check Numbering Scheme Configuration:
  
  Go to the configuration settings for customer master data (Transaction code: SPRO).
  Navigate to Sales and Distribution > Master Data > Business Partners > Define Number Ranges for Customers.
  Ensure that the numbering scheme is correctly defined for the relevant levels and that level 0 is not being used incorrectly.
  
  
  
  Review Hierarchy Settings:
  
  Check the settings for the customer hierarchy to ensure that levels are correctly defined and that level 0 is not being assigned a numbering scheme.
  Ensure that the hierarchy structure is correctly set up in the system.
  
  
  
  Adjust Customer Creation Process:
  
  If you are trying to create a customer at level 0, consider whether this is necessary or if it can be adjusted to a valid level that has an appropriate numbering scheme.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to customer master data and numbering schemes for additional guidance.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and settings, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner) for managing customer data and SPRO for configuration.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.