How To Fix COM_CATEGORY800 - **************General Messages (Internal Errors)*************************

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_CATEGORY - Category

• Message number: 800

• Message text: **************General Messages (Internal Errors)*************************

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message COM_CATEGORY800 - **************General Messages (Internal Errors)************************* ?

  The SAP error message COM_CATEGORY800 is a general internal error message that indicates a problem occurred within the SAP system. This type of error can arise from various underlying issues, and it is often not very descriptive, making it challenging to diagnose the exact cause without further investigation.
  Possible Causes:
  
  Configuration Issues: Incorrect or incomplete configuration settings in the system can lead to internal errors.
  Data Inconsistencies: Inconsistent or corrupted data in the database can trigger this error.
  System Bugs: There may be bugs in the SAP software that lead to unexpected behavior.
  Authorization Problems: Insufficient user authorizations can sometimes cause internal errors.
  Performance Issues: System performance problems, such as memory shortages or database locks, can also lead to this error.
  Transport Issues: Problems with transport requests or changes that have not been properly imported can cause internal errors.
  
  Solutions:
  
  Check System Logs: Review the system logs (transaction codes SM21, ST22, and SLG1) for more detailed error messages that can provide insights into the root cause.
  Analyze Short Dumps: Use transaction ST22 to analyze any short dumps that may have occurred around the same time as the error. This can provide more context.
  Review Configuration: Verify the configuration settings related to the area where the error occurred. Ensure that all necessary settings are correctly configured.
  Data Consistency Checks: Run data consistency checks to identify and correct any inconsistencies in the database.
  Check Authorizations: Ensure that the user has the necessary authorizations to perform the action that triggered the error.
  System Performance: Monitor system performance and check for any resource bottlenecks. Consider increasing memory or optimizing database performance.
  SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches.
  Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM21 (System Log), ST22 (Dump Analysis), SLG1 (Application Log), and SE80 (Object Navigator) for troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Documentation: Review SAP documentation and guides related to the specific module or functionality where the error occurred.
  
  Since COM_CATEGORY800 is a general error, the specific resolution may vary based on the context in which it occurs. Always ensure to back up data and configurations before making significant changes to the system.