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Message type: E = Error
Message class: COLL_PR_MSG - Messages in Process Receivables
Message number: 082
Message text: Collections Management is inactive.
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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COLL_PR_MSG082
- Collections Management is inactive. ?The SAP error message COLL_PR_MSG082 indicates that the Collections Management (CM) functionality is inactive in your SAP system. This can occur for various reasons, such as configuration settings or missing authorizations.
Cause:
- Inactive Collections Management: The Collections Management module may not be activated in your SAP system.
- Configuration Issues: The necessary configuration settings for Collections Management may not be properly set up.
- Authorization Issues: The user may not have the required authorizations to access Collections Management functionalities.
Solution:
To resolve the error, you can follow these steps:
Activate Collections Management:
- Go to the SAP Customizing Implementation Guide (SPRO).
- Navigate to Financial Supply Chain Management > Collections Management > Basic Settings.
- Check if the Collections Management is activated. If not, activate it.
Check Configuration:
- Ensure that all necessary configuration settings for Collections Management are completed. This includes settings for the collection strategy, dunning procedures, and other related configurations.
- Review the configuration documentation to ensure that all steps have been followed.
User Authorizations:
- Check the user roles and authorizations assigned to the user encountering the error.
- Ensure that the user has the necessary authorizations to access Collections Management functionalities. This may involve checking the authorization objects related to Collections Management.
Consult Documentation:
- Refer to the SAP Help Portal or relevant SAP documentation for detailed information on setting up and configuring Collections Management.
Contact SAP Support:
- If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
Related Information:
FSCM_CCM
for accessing Collections Management.By following these steps, you should be able to resolve the COLL_PR_MSG082 error and activate the Collections Management functionality in your SAP system.
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