How To Fix COLL_PR_MSG082 - Collections Management is inactive.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: COLL_PR_MSG - Messages in Process Receivables

  • Message number: 082

  • Message text: Collections Management is inactive.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message COLL_PR_MSG082 - Collections Management is inactive. ?

    The SAP error message COLL_PR_MSG082 indicates that the Collections Management (CM) functionality is inactive in your SAP system. This can occur for various reasons, such as configuration settings or missing authorizations.

    Cause:

    1. Inactive Collections Management: The Collections Management module may not be activated in your SAP system.
    2. Configuration Issues: The necessary configuration settings for Collections Management may not be properly set up.
    3. Authorization Issues: The user may not have the required authorizations to access Collections Management functionalities.

    Solution:

    To resolve the error, you can follow these steps:

    1. Activate Collections Management:

      • Go to the SAP Customizing Implementation Guide (SPRO).
      • Navigate to Financial Supply Chain Management > Collections Management > Basic Settings.
      • Check if the Collections Management is activated. If not, activate it.
    2. Check Configuration:

      • Ensure that all necessary configuration settings for Collections Management are completed. This includes settings for the collection strategy, dunning procedures, and other related configurations.
      • Review the configuration documentation to ensure that all steps have been followed.
    3. User Authorizations:

      • Check the user roles and authorizations assigned to the user encountering the error.
      • Ensure that the user has the necessary authorizations to access Collections Management functionalities. This may involve checking the authorization objects related to Collections Management.
    4. Consult Documentation:

      • Refer to the SAP Help Portal or relevant SAP documentation for detailed information on setting up and configuring Collections Management.
    5. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FSCM_CCM for accessing Collections Management.
    • SAP Notes: Check for any SAP Notes related to Collections Management that may address known issues or provide additional guidance.
    • Training and Resources: Consider training resources or workshops on SAP Collections Management to better understand its functionalities and configurations.

    By following these steps, you should be able to resolve the COLL_PR_MSG082 error and activate the Collections Management functionality in your SAP system.

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