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How To Fix COLL_PR_MSG077 - Sender could not be determined.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: COLL_PR_MSG - Messages in Process Receivables

  • Message number: 077

  • Message text: Sender could not be determined.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message COLL_PR_MSG077 - Sender could not be determined. ?

    The SAP error message COLL_PR_MSG077 with the description "Sender could not be determined" typically occurs in the context of SAP's Collaborative Planning or when dealing with data transfer processes. This error indicates that the system is unable to identify the sender of a message or data transfer, which can hinder the execution of certain processes.

    Causes:

    1. Missing Sender Information: The sender's information may not be properly configured in the system. This could be due to missing entries in the relevant master data or configuration settings.
    2. Incorrect Configuration: The configuration for the data transfer or communication process may be incorrect, leading to the inability to determine the sender.
    3. Authorization Issues: The user or system trying to send the message may not have the necessary authorizations to perform the action.
    4. Technical Issues: There may be underlying technical issues, such as network problems or system errors, that prevent the sender from being identified.

    Solutions:

    1. Check Sender Configuration:

      • Verify that the sender's information is correctly set up in the relevant master data (e.g., business partners, users).
      • Ensure that the sender's details are correctly maintained in the configuration settings for the process you are working with.
    2. Review Communication Settings:

      • Check the communication settings in the SAP system to ensure that they are correctly configured for the data transfer or messaging process.
      • Ensure that the relevant communication channels are active and properly set up.
    3. Authorization Check:

      • Ensure that the user or system has the necessary authorizations to send messages or perform the required actions.
      • Review the roles and authorizations assigned to the user or system.
    4. Debugging and Logs:

      • If the issue persists, consider enabling debugging or checking system logs to gather more information about the error.
      • Look for any additional error messages or warnings that may provide more context.
    5. Consult Documentation:

      • Refer to SAP documentation or notes related to the specific module or process you are working with for any known issues or additional troubleshooting steps.
    6. Contact SAP Support:

      • If you are unable to resolve the issue, consider reaching out to SAP support for assistance. Provide them with detailed information about the error, including any relevant logs or configurations.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
    • System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as this can sometimes resolve unexpected errors.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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