How To Fix COLL_PR_MSG076 - Add at least one email recipient.

SAP Error Message - Details

• Message type: E = Error

• Message class: COLL_PR_MSG - Messages in Process Receivables

• Message number: 076

• Message text: Add at least one email recipient.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message COLL_PR_MSG076 - Add at least one email recipient. ?

  The SAP error message COLL_PR_MSG076 indicates that when trying to send a communication (such as an email) through the SAP system, no email recipients have been specified. This error typically occurs in the context of workflows, notifications, or any process that involves sending emails from SAP.
  Cause:
  The primary cause of this error is that the system requires at least one valid email recipient to be specified in the communication settings, but none have been provided. This can happen due to:
  
  Missing Recipient Information: The user or process that is supposed to send the email has not specified any recipients.
  Incorrect Configuration: The configuration settings for the email sending process may not be set up correctly, leading to the absence of recipient data.
  User Profile Issues: The user profile may not have the necessary email address or communication settings configured.
  
  Solution:
  To resolve the COLL_PR_MSG076 error, you can take the following steps:
  
  
  Check Recipient Fields: Ensure that you have specified at least one email recipient in the relevant fields. This could be in a workflow, notification, or any other communication setup.
  
  
  Review Configuration Settings: 
  
  Go to the relevant transaction or configuration area where the email sending process is set up (e.g., transaction code SO10 for text elements, or the workflow configuration).
  Verify that the email settings are correctly configured and that the recipient fields are populated.
  
  
  
  User Profile Verification:
  
  Check the user profile of the person initiating the email. Ensure that their email address is correctly maintained in the user master record (transaction code SU01).
  If the email is being sent on behalf of a user, ensure that the sender's email address is also correctly configured.
  
  
  
  Testing: After making the necessary changes, perform a test to ensure that the email can be sent successfully with the specified recipient.
  
  
  Consult Documentation: If the issue persists, refer to SAP documentation or support resources for further troubleshooting steps specific to your SAP version and configuration.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SO10 (Text Elements), and SWDD (Workflow Builder) for managing user profiles and workflows.
  SAP Notes: Check SAP Notes for any known issues or patches related to email sending functionalities.
  Email Configuration: Ensure that the SAP system is properly configured to send emails, including SMTP settings and any necessary authorizations.
  
  By following these steps, you should be able to resolve the COLL_PR_MSG076 error and successfully send emails from the SAP system.