How To Fix COLL_PR_MSG069 - Business partner number for customer &1 could not be derived.

SAP Error Message - Details

• Message type: E = Error

• Message class: COLL_PR_MSG - Messages in Process Receivables

• Message number: 069

• Message text: Business partner number for customer &1 could not be derived.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message COLL_PR_MSG069 - Business partner number for customer &1 could not be derived. ?

  The SAP error message COLL_PR_MSG069 indicates that the system was unable to derive a business partner number for a customer specified by the placeholder &1. This error typically occurs in the context of financial processes, such as collections and disbursements, where a business partner is required for customer-related transactions.
  Causes:
  
  Missing Business Partner Data: The customer master data may not have been properly linked to a business partner in the system.
  Incorrect Configuration: The configuration settings for business partner integration may not be set up correctly.
  Data Inconsistencies: There may be inconsistencies or missing entries in the customer master data or business partner data.
  Authorization Issues: The user may not have the necessary authorizations to access the business partner data.
  Custom Development: If there are custom developments or enhancements, they may not be functioning as expected.
  
  Solutions:
  
  
  Check Customer Master Data:
  
  Go to the customer master data (transaction code XD03 for display) and verify if the business partner is assigned correctly.
  Ensure that the business partner is created and active.
  
  
  
  Verify Business Partner Configuration:
  
  Check the configuration settings in the SAP system for business partner integration (transaction code BP for business partner).
  Ensure that the necessary settings for customer and business partner relationships are correctly configured.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any discrepancies between customer and business partner data.
  Use transaction codes like BP or SE16N to check the relevant tables (e.g., BUT000, KNA1, etc.).
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to view and manage business partner data.
  Check the user roles and authorizations in transaction code SU01.
  
  
  
  Consult Documentation or Support:
  
  If the issue persists, consult SAP documentation or reach out to SAP support for further assistance.
  Review any custom developments that may affect the business partner determination process.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  BP: Business Partner Maintenance
  XD03: Display Customer
  SE16N: Data Browser for table checks
  
  
  Tables:
  
  BUT000: Business Partner General Data
  KNA1: General Data in Customer Master
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to this error message.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary solutions to resolve it.