How To Fix COLL_PR_MSG068 - Creation of dispute case failed.

COLL_PR_MSG068 - Overview

• Message type: E = Error

• Message class: COLL_PR_MSG - Messages in Process Receivables

• Message number: 068

• Message text: Creation of dispute case failed.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message COLL_PR_MSG068 - Creation of dispute case failed. ?

  The SAP error message COLL_PR_MSG068, which indicates that the creation of a dispute case has failed, can arise from various underlying issues. Here are some common causes, potential solutions, and related information to help you troubleshoot this error:
  Causes:
  
  
  Missing Required Data: The dispute case may require certain mandatory fields that are not filled in. This could include customer information, dispute reason, or other relevant details.
  
  
  
  Configuration Issues: There may be configuration settings in the SAP system that are not set up correctly for dispute management.
  
  
  Authorization Issues: The user attempting to create the dispute case may not have the necessary permissions or roles assigned to perform this action.
  
  
  Data Consistency Issues: There may be inconsistencies in the data being used to create the dispute case, such as invalid customer accounts or incorrect document references.
  
  
  System Errors: There could be temporary system issues or bugs that are preventing the creation of the dispute case.
  
  
  Solutions:
  
  
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