How To Fix COD_ERP_COMMON008 - SOAP Headers not understood

SAP Error Message - Details

• Message type: E = Error

• Message class: COD_ERP_COMMON - COD_ERP_COMMON

• Message number: 008

• Message text: SOAP Headers not understood

What causes this issue?

Server-System Error:- SOAP Message Headers not understood by the middle
ware system.

System Response

Check Details for complete SOAP Fault message.

How to fix this error?

Message ID (synchronous) protocol either set to <ZH>SAP message ID</> or
<ZH>Suppress ID Transfer</> in <DS:TRAN.SOAMANAGER>SOAMANAGER</> under
Messaging for Consumer Proxy <ZH>CO_CODERINT_CONNECTIVITY_CHECK</>

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COD_ERP_COMMON008 - SOAP Headers not understood ?

  The SAP error message COD_ERP_COMMON008: SOAP Headers not understood typically occurs in the context of SAP's integration scenarios, particularly when using web services or when communicating with external systems via SOAP (Simple Object Access Protocol). This error indicates that the SOAP headers being sent in the request are not recognized or are not properly formatted according to the expectations of the receiving system.
  Causes:
  
  
  Incorrect SOAP Header Structure: The SOAP headers being sent may not conform to the expected structure defined by the service. This could be due to missing required headers or incorrect namespaces.
  
  
  Version Mismatch: The version of the web service being called may not match the version expected by the client. This can lead to incompatibility in the headers.
  
  
  Configuration Issues: The service endpoint may not be correctly configured to accept the headers being sent. This could be due to misconfiguration in the service definition or in the middleware.
  
  
  Authentication Issues: If the SOAP headers include authentication tokens or credentials that are not recognized or are invalid, this can lead to the error.
  
  
  Network Issues: Sometimes, network issues can cause incomplete or corrupted messages, leading to unrecognized headers.
  
  
  Solutions:
  
  
  Check SOAP Header Structure: Review the SOAP request being sent to ensure that all required headers are included and correctly formatted. Compare it with the WSDL (Web Services Description Language) file for the service to ensure compliance.
  
  
  Validate Namespace: Ensure that the namespaces used in the SOAP headers match those expected by the service. This includes checking for any typos or incorrect URIs.
  
  
  Review Service Configuration: Check the configuration of the web service in SAP to ensure that it is set up to accept the headers being sent. This may involve reviewing the service definition in transaction SOAMANAGER.
  
  
  Update Client Code: If you are using custom code to generate the SOAP request, ensure that it is up to date and correctly implements the required headers.
  
  
  Check Authentication Credentials: If the headers include authentication information, verify that the credentials are correct and have not expired.
  
  
  Test with SOAP UI or Postman: Use tools like SOAP UI or Postman to manually send the SOAP request and see if the error persists. This can help isolate whether the issue is with the client code or the service itself.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant notes or patches that may address this specific error.
  
  
  Related Information:
  
  WSDL Documentation: Review the WSDL file associated with the web service for details on the expected headers and their formats.
  SAP Community: Engage with the SAP Community forums to see if others have encountered similar issues and what solutions they found.
  Transaction SOAMANAGER: Use this transaction in SAP to manage web service configurations and check for any misconfigurations.
  
  By following these steps, you should be able to identify the root cause of the COD_ERP_COMMON008 error and implement a solution to resolve it.