How To Fix COD_ERP_COMMON007 - SAP Cloud for Customer system service path (URL) is not available


SAP Error Message - Details

  • Message type: E = Error

  • Message class: COD_ERP_COMMON - COD_ERP_COMMON

  • Message number: 007

  • Message text: SAP Cloud for Customer system service path (URL) is not available

  • Show details Hide details
  • What causes this issue?

    Server-System Error :- The target URL maintained in SAP NetWeaver
    Process Integration system is not available in the SAP Cloud for
    Customer system.

    System Response

    Unexpected failure in SOAP processing occurred. Check Details for
    complete SOAP Fault message.

    How to fix this error?

    Make sure the target URL maintained in the receiver channel of SAP
    NetWeaver Process Integration system exactly matches the inbound URL of
    the communication arrangement of SAP Cloud for Customer system.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message COD_ERP_COMMON007 - SAP Cloud for Customer system service path (URL) is not available ?
    The SAP error message COD_ERP_COMMON007 indicates that the SAP Cloud for Customer (C4C) system is unable to access the specified service path (URL) for the ERP system. This can occur due to various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
    Causes:
    
    Network Issues: There may be network connectivity problems between the C4C system and the ERP system.
    Incorrect Configuration: The service path (URL) may be incorrectly configured in the C4C system settings.
    Service Unavailability: The ERP system may be down or the specific service may not be running.
    Firewall Restrictions: Firewalls or security settings may be blocking access to the ERP system from the C4C system.
    Authentication Issues: There may be issues with the credentials used to access the ERP system.
    
    Solutions:
    
    
    Check Network Connectivity:
    
    Ensure that there is a stable network connection between the C4C and ERP systems.
    Use tools like ping or traceroute to verify connectivity.
    
    
    
    Verify Service Path Configuration:
    
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