How To Fix COD_ERP_COMMON003 - User authentication Failed

SAP Error Message - Details

• Message type: E = Error

• Message class: COD_ERP_COMMON - COD_ERP_COMMON

• Message number: 003

• Message text: User authentication Failed

What causes this issue?

WS-Configuration Error:- Authorization check with the middleware system
failed.

System Response

&V1&&V2&&V3&&V4&

How to fix this error?

Make sure a valid user credentials are entered in
<DS:TRAN.SOAMANAGER>SOAMANAGER</> for the Consumer Proxy ,,
<ZH>CO_CODERINT_CONNECTIVITY_CHECK</>
The user has the required role in the target system. For example for HCI
a valid SCN user should be used and the user should have the role
<ZH>ESBMessaging.send</>

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COD_ERP_COMMON003 - User authentication Failed ?

  The SAP error message COD_ERP_COMMON003: User authentication failed typically indicates that there is an issue with the user credentials being used to access the SAP system. This error can arise from various causes, and here are some common reasons along with potential solutions:
  Causes:
  
  Incorrect Username or Password: The most common reason for this error is that the username or password entered is incorrect.
  User Lockout: The user account may be locked due to multiple failed login attempts.
  Expired Password: The password may have expired and needs to be reset.
  User Not Authorized: The user may not have the necessary authorizations to access the system.
  Network Issues: There may be network connectivity issues preventing proper authentication.
  Configuration Issues: There could be misconfigurations in the SAP system or the authentication method being used (e.g., LDAP, SSO).
  Client-Specific Issues: The user may not be assigned to the correct client in the SAP system.
  
  Solutions:
  
  Verify Credentials: Double-check the username and password for accuracy. Ensure that the Caps Lock key is not inadvertently activated.
  Unlock User Account: If the account is locked, an administrator can unlock it using transaction code SU01 (User Maintenance).
  Reset Password: If the password has expired, the user can reset it through the appropriate process, or an administrator can do it via SU01.
  Check Authorizations: Ensure that the user has the necessary roles and authorizations assigned to access the required transactions.
  Network Troubleshooting: Check for any network issues that might be affecting connectivity to the SAP system.
  Review Configuration: If using external authentication methods (like LDAP or SSO), ensure that the configurations are correct and that the SAP system can communicate with the authentication provider.
  Client Assignment: Verify that the user is assigned to the correct client in the SAP system.
  
  Related Information:
  
  Transaction Codes: 
  
  SU01: User Maintenance
  SU10: Mass User Maintenance
  SU53: Authorization Check
  
  
  Logs: Check the system logs (transaction SM21) for any additional error messages that might provide more context.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to user authentication.
  
  If the problem persists after trying the above solutions, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.