How To Fix COD_BYD_ERP_INT317 - Billing Plan Update Request Rejected; ERP Contract Not Created

SAP Error Message - Details

• Message type: E = Error

• Message class: COD_BYD_ERP_INT - Messages for CRM on Demand / ERP integration

• Message number: 317

• Message text: Billing Plan Update Request Rejected; ERP Contract Not Created

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message COD_BYD_ERP_INT317 - Billing Plan Update Request Rejected; ERP Contract Not Created ?

  The SAP error message COD_BYD_ERP_INT317 indicates that a billing plan update request has been rejected because the corresponding ERP contract has not been created. This error typically occurs in the context of integration between SAP Business ByDesign (ByD) and SAP ERP systems, where certain data synchronization is expected.
  Cause:
  
  Missing ERP Contract: The primary cause of this error is that the system is trying to update a billing plan for a contract that does not exist in the ERP system.
  Integration Issues: There may be issues with the integration setup between ByD and the ERP system, leading to failures in contract creation.
  Data Inconsistencies: There could be inconsistencies in the data being sent from ByD to the ERP system, such as missing mandatory fields or incorrect data formats.
  Timing Issues: The contract may not have been created yet due to timing issues in the data processing sequence.
  
  Solution:
  
  Check ERP Contract Creation: Verify if the contract has been created in the ERP system. If not, investigate why it was not created and ensure that the necessary data is being sent from ByD.
  Review Integration Settings: Check the integration settings between ByD and the ERP system to ensure that they are correctly configured. This includes checking the middleware or integration platform being used.
  Data Validation: Ensure that all required fields and data formats are correct in the billing plan update request. Validate the data being sent from ByD to the ERP system.
  Error Logs: Review error logs in both ByD and the ERP system to identify any additional error messages or warnings that could provide more context on the issue.
  Reprocess the Request: If the contract was created after the initial request, try reprocessing the billing plan update request to see if it goes through successfully.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on handling this error message.
  
  Related Information:
  
  Integration Scenarios: Understanding the integration scenarios between ByD and ERP can help in troubleshooting. Familiarize yourself with the data flow and dependencies.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support Community: Engage with the SAP Community or forums where other users may have encountered similar issues and can share their solutions.
  
  If the problem persists after following these steps, it may be necessary to contact SAP support for further assistance.