How To Fix COD_BYD_ERP_INT315 - Account &1 not considered because no ID mapping exists in C4C

SAP Error Message - Details

• Message type: E = Error

• Message class: COD_BYD_ERP_INT - Messages for CRM on Demand / ERP integration

• Message number: 315

• Message text: Account &1 not considered because no ID mapping exists in C4C

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message COD_BYD_ERP_INT315 - Account &1 not considered because no ID mapping exists in C4C ?

  The SAP error message COD_BYD_ERP_INT315 indicates that there is an issue with the integration between SAP Cloud for Customer (C4C) and SAP Business ByDesign (ByD) or another ERP system. Specifically, the error states that an account (represented by &1) is not being considered for processing because there is no ID mapping available in C4C.
  
  Cause:
  The primary cause of this error is the absence of a mapping between the account IDs in the C4C system and the corresponding account IDs in the ERP system (ByD). This mapping is essential for the systems to recognize and synchronize data correctly. If an account in C4C does not have a corresponding entry in the ID mapping table, it cannot be processed, leading to this error.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check ID Mapping Configuration:
  
  Go to the C4C system and navigate to the ID mapping settings.
  Ensure that there is a mapping entry for the