How To Fix COD_BYD_ERP_INT022 - Illegal status change on Internal Order

SAP Error Message - Details

• Message type: E = Error

• Message class: COD_BYD_ERP_INT - Messages for CRM on Demand / ERP integration

• Message number: 022

• Message text: Illegal status change on Internal Order

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message COD_BYD_ERP_INT022 - Illegal status change on Internal Order ?

  The SAP error message COD_BYD_ERP_INT022, which indicates an "Illegal status change on Internal Order," typically arises in the context of SAP Business ByDesign (ByD) when there is an attempt to change the status of an internal order in a way that is not permitted by the system's business rules or configuration.
  Cause:
  
  Status Transition Rules: Each internal order has defined status transitions. For example, you may be trying to change an order from "Completed" to "In Progress," which is not allowed.
  Order Type Restrictions: Certain types of internal orders may have specific restrictions on status changes based on their configuration.
  Dependencies on Other Documents: The internal order may be linked to other documents (like purchase orders or invoices) that restrict its status change.
  User Permissions: The user attempting the status change may not have the necessary permissions to perform that action.
  
  Solution:
  
  Check Status Transition Rules: Review the allowed status transitions for the specific internal order type. Ensure that the status change you are attempting is valid.
  Review Order Type Configuration: Check the configuration settings for the internal order type in the system to understand any restrictions that may apply.
  Check Dependencies: Investigate if there are any linked documents that might be preventing the status change. Resolve any issues with those documents first.
  User Permissions: Ensure that the user has the appropriate permissions to change the status of the internal order. If not, consult with your system administrator to adjust permissions.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on internal order management and status changes.
  
  Related Information:
  
  SAP Notes and Knowledge Base Articles: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Training and Documentation: Review any training materials or user guides related to internal order management in SAP ByD to better understand the processes and restrictions involved.
  
  If the issue persists after following these steps, it may be beneficial to contact SAP support for further assistance.