How To Fix COCM162 - Date: &1 Time: &2 User: &3 Process Step: &4


SAP Error Message - Details

  • Message type: E = Error

  • Message class: COCM - Order Change Management

  • Message number: 162

  • Message text: Date: &1 Time: &2 User: &3 Process Step: &4

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message COCM162 - Date: &1 Time: &2 User: &3 Process Step: &4 ?

    The SAP error message COCM162 typically relates to issues in the context of the Controlling (CO) module, particularly in the area of cost center accounting or internal orders. The message format indicates that it provides information about a specific date, time, user, and process step, which can help in diagnosing the issue.

    Cause:

    The COCM162 error message can be triggered by various factors, including but not limited to:

    1. Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries in cost centers or internal orders.
    2. Authorization Issues: The user may not have the necessary authorizations to perform the action in the specified process step.
    3. Configuration Errors: There could be configuration issues in the controlling area or related settings that prevent the process from completing successfully.
    4. Technical Issues: There may be underlying technical issues, such as database locks or system performance problems.

    Solution:

    To resolve the COCM162 error, consider the following steps:

    1. Check User Authorizations: Ensure that the user has the necessary permissions to perform the action. This can be done by reviewing the user's roles and authorizations in the SAP system.
    2. Review Data Entries: Verify the data being processed for any inconsistencies or missing information. Check the relevant cost centers, internal orders, or any other related master data.
    3. Analyze Configuration Settings: Review the configuration settings in the controlling area to ensure they are set up correctly. This may involve checking settings in transaction codes like OKEQ (for cost center accounting) or OKKP (for controlling area).
    4. Consult Logs and Traces: Use transaction codes like SLG1 (Application Log) to check for any detailed error logs that may provide more context about the issue.
    5. System Performance: If the error is related to performance, check for any database locks or performance issues that may be affecting the system. You may need to consult with your Basis team for this.
    6. Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as KSB1 (Cost Centers: Actual Line Items), KOB1 (Orders: Actual Line Items), and OKB9 (Cost Center: Master Data).
    • Documentation: Review SAP documentation and notes related to the COCM162 error for any specific guidance or patches that may be available.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to diagnose and resolve the COCM162 error effectively.

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