How To Fix COCI_PP_CB000 - System error when scrolling

SAP Error Message - Details

• Message type: E = Error

• Message class: COCI_PP_CB - PP-PI-PMA: Dialog Messages for Process Management

• Message number: 000

• Message text: System error when scrolling

What causes this issue?

An internal error has occurred during scrolling.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE 'NA_SYSVERW' OBJECT DOKU ID TX LANGUAGE E

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COCI_PP_CB000 - System error when scrolling ?

  The SAP error message COCI_PP_CB000, which indicates a "System error when scrolling," typically occurs in the context of the SAP GUI when users are trying to navigate through data in a report or transaction. This error can be caused by various factors, including:
  Causes:
  
  Memory Issues: Insufficient memory allocation for the SAP GUI or the application server can lead to this error.
  Network Issues: Poor network connectivity or interruptions can cause data retrieval problems.
  SAP GUI Version: Using an outdated or incompatible version of the SAP GUI can lead to unexpected errors.
  Data Volume: Large datasets being processed or displayed can overwhelm the system, leading to errors when scrolling.
  System Configuration: Incorrect configuration settings in the SAP system or the user's profile can also trigger this error.
  
  Solutions:
  
  Check Memory Settings: Ensure that the SAP GUI and application server have adequate memory allocated. You may need to consult with your system administrator to adjust these settings.
  Update SAP GUI: Make sure you are using the latest version of the SAP GUI. If not, update to the latest version to benefit from bug fixes and improvements.
  Network Stability: Check your network connection for stability. If you are on a wireless connection, consider switching to a wired connection for better reliability.
  Limit Data Volume: If possible, try to limit the amount of data being displayed at one time. Use filters or pagination to reduce the load on the system.
  Clear Cache: Clear the SAP GUI cache. Sometimes, corrupted cache files can lead to unexpected errors.
  Check SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP frequently releases patches and updates that can resolve known issues.
  Contact Support: If the issue persists, consider reaching out to your internal IT support or SAP support for further assistance. Provide them with detailed information about the error, including the steps leading up to it.
  
  Related Information:
  
  SAP Notes: Search for SAP Notes related to COCI_PP_CB000 for any specific patches or updates that may address this issue.
  Transaction Codes: Familiarize yourself with transaction codes that may be relevant to the context in which the error occurs (e.g., COCI for controlling).
  User Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to diagnose and potentially resolve the COCI_PP_CB000 error in SAP.