How To Fix COCF275 - Attachments cannot be used (notif. type &1 does not include screen 131)

SAP Error Message - Details

• Message type: E = Error

• Message class: COCF - Order/Confirmation Functions

• Message number: 275

• Message text: Attachments cannot be used (notif. type &1 does not include screen 131)

yCAUSE&
You cannot use attachments because you have not assigned screen 131 to
the notification type that you use for the shift note type in the IMG
activity <LS>Define Screen Templates</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

For more information on the necessary settings for screen templates,
refer to the IMG activity <DS:SIMG.CREATE_SHIFT_NOTE>Make Settings for
Shift Notes</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COCF275 - Attachments cannot be used (notif. type &1 does not include screen 131) ?

  The SAP error message COCF275 indicates that attachments cannot be used for a specific notification type because it does not include screen 131. This error typically arises in the context of SAP's PM (Plant Maintenance) or QM (Quality Management) modules when trying to attach documents or files to a notification.
  Cause:
  The root cause of this error is that the notification type you are working with has not been configured to allow attachments. In SAP, screen 131 is responsible for handling attachments, and if the notification type does not include this screen, the system will prevent users from attaching documents.
  Solution:
  To resolve this issue, you need to modify the configuration of the notification type to include screen 131. Here are the steps to do this:
  
  
  Access the Configuration:
  
  Go to transaction code SPRO to access the SAP Reference IMG (Implementation Guide).
  Navigate to the following path:
  
  Plant Maintenance / Customer Service ? Maintenance and Service Processing ? Notification ? Notification Types ? Define Notification Types.
  
  
  
  
  
  Select the Notification Type:
  
  Find the notification type that is causing the error (indicated by &1 in the error message).
  Select the notification type and choose to edit it.
  
  
  
  Include Screen 131:
  
  In the configuration for the notification type, look for the option to include additional screens.
  Ensure that screen 131 (which is related to attachments) is included in the list of screens for that notification type.
  
  
  
  Save Changes:
  
  After making the necessary changes, save your configuration.
  
  
  
  Test the Changes:
  
  Go back to the transaction where you encountered the error and try to attach a document again to see if the issue is resolved.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for more details on configuring notification types and screens.
  User Authorizations: Ensure that the user has the necessary authorizations to attach documents to notifications.
  SAP Notes: Check for any relevant SAP Notes that might address specific issues or provide additional guidance related to this error message.
  
  If the problem persists after making these changes, it may be beneficial to consult with your SAP Basis or functional team for further investigation.