How To Fix COCF252 - Internal error during loading of a document in KPro (&1)

SAP Error Message - Details

• Message type: E = Error

• Message class: COCF - Order/Confirmation Functions

• Message number: 252

• Message text: Internal error during loading of a document in KPro (&1)

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Check the application log (transaction <DS:TRAN.SLG1>SLG1</>) for the
object 'SCMS' to obtain a more precise error analysis.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COCF252 - Internal error during loading of a document in KPro (&1) ?

  The SAP error message COCF252 indicates an internal error that occurs during the loading of a document in KPro (Knowledge Provider). This error can arise due to various reasons, including issues with the document itself, configuration problems, or system-related issues.
  Possible Causes:
  
  Document Issues: The document being loaded may be corrupted or in an unsupported format.
  Configuration Problems: There may be misconfigurations in the KPro settings or the content repository.
  System Errors: Internal system errors or inconsistencies in the database can lead to this error.
  Authorization Issues: The user may not have the necessary permissions to load documents into KPro.
  Network Issues: Problems with network connectivity can interrupt the document loading process.
  
  Solutions:
  
  Check Document Format: Ensure that the document is in a supported format and is not corrupted. Try opening the document locally to verify its integrity.
  Review KPro Configuration: Check the configuration settings for KPro and the content repository. Ensure that all necessary parameters are correctly set.
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