How To Fix COCF253 - Internal error during full text search in KPro (&1)

SAP Error Message - Details

• Message type: E = Error

• Message class: COCF - Order/Confirmation Functions

• Message number: 253

• Message text: Internal error during full text search in KPro (&1)

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Check the application log (transaction <DS:TRAN.SLG1>SLG1</>) for the
object 'SCMS' to obtain a more precise error analysis.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COCF253 - Internal error during full text search in KPro (&1) ?

  The SAP error message COCF253 indicates an internal error that occurs during a full-text search in KPro (Knowledge Provider). This error can arise due to various reasons, including issues with the configuration, data inconsistencies, or problems with the underlying database.
  Causes:
  
  Configuration Issues: Incorrect settings in the KPro configuration can lead to search errors.
  Indexing Problems: If the full-text index is not properly built or is corrupted, it can cause search failures.
  Database Issues: Problems with the database, such as connectivity issues or corruption, can also trigger this error.
  Data Inconsistencies: Inconsistent or incomplete data in the KPro repository may lead to search errors.
  System Performance: High load on the system or insufficient resources can cause internal errors during search operations.
  
  Solutions:
  
  Check Configuration: Review the KPro configuration settings to ensure they are correct. This includes checking the settings for the content repository and the full-text search settings.
  Rebuild Index: If the full-text index is suspected to be corrupted, you may need to rebuild it. This can usually be done through transaction codes related to KPro or by using specific tools provided by SAP.
  Database Check: Perform a check on the database to ensure it is functioning correctly. Look for any errors in the database logs and resolve them.
  Data Consistency Check: Use tools or transactions available in SAP to check for data consistency in the KPro repository.
  System Resources: Monitor system performance and resource usage. If the system is under heavy load, consider optimizing performance or increasing resources.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SICF, KPRO, or SARA for managing KPro settings and content repositories.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  By following these steps, you should be able to diagnose and resolve the COCF253 error in SAP KPro.