How To Fix CO845 - Enter valid customer number

SAP Error Message - Details

• Message type: E = Error

• Message class: CO - PPC order processing messages

• Message number: 845

• Message text: Enter valid customer number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CO845 - Enter valid customer number ?

  The SAP error message CO845, which states "Enter valid customer number," typically occurs in the context of the Controlling (CO) module, particularly when dealing with cost centers, internal orders, or other related transactions that require a valid customer number.
  Cause:
  
  Invalid Customer Number: The customer number entered does not exist in the system or is not valid for the transaction being processed.
  Data Entry Error: There may be a typographical error in the customer number.
  Customer Status: The customer may be inactive or blocked in the system, preventing its use in transactions.
  Configuration Issues: There may be configuration settings in the system that restrict the use of certain customer numbers in specific contexts.
  
  Solution:
  
  Verify Customer Number: Check the customer number for accuracy. Ensure that it is entered correctly without any typographical errors.
  Check Customer Master Data: Use transaction codes like XD03 (Display Customer) or FD03 (Display Customer - Company Code) to verify if the customer exists and is active.
  Review Customer Status: Ensure that the customer is not blocked or inactive. If it is, you may need to reactivate or unblock the customer.
  Consult with Configuration Team: If the customer number is valid but still results in an error, consult with your SAP configuration team to check if there are any restrictions or settings that might be causing the issue.
  Use Alternative Customer Number: If the specific customer number is not valid, consider using an alternative customer number that is valid for the transaction.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03, FD03, CO01, or CO02 depending on the context of the error.
  User Authorizations: Ensure that you have the necessary authorizations to access customer data and perform the required transactions.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation or help files related to customer master data and the specific module you are working in (e.g., Controlling).
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.