How To Fix CO762 - Control key &2 does not allow ext.processing in spite of confirmation

SAP Error Message - Details

• Message type: E = Error

• Message class: CO - PPC order processing messages

• Message number: 762

• Message text: Control key &2 does not allow ext.processing in spite of confirmation

What causes this issue?

The operation was already being processed. However, the new control key
&V1& specifies external processing. The confirmed quantities cannot be
taken into account automatically.

How to fix this error?

You have two options:
Leave the new control key in the operation. You may have to correct the
quantities in the purchase order manually in certain circumstances.
Use the old control key &V2& again.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CO762 - Control key &2 does not allow ext.processing in spite of confirmation ?

  The SAP error message CO762 indicates that the control key specified in the production order does not allow external processing, even though a confirmation has been made. This error typically arises in the context of production orders, where certain control keys are configured to restrict or allow specific types of processing.
  Cause:
  
  Control Key Configuration: The control key assigned to the operation in the production order may not be set up to allow external processing. Control keys define how operations are managed, including whether they can be processed externally.
  Confirmation Status: The confirmation that has been made may not align with the settings of the control key, leading to a conflict.
  Order Type Restrictions: The type of production order may have restrictions that prevent external processing based on the control key used.
  
  Solution:
  
  
  Check Control Key Settings:
  
  Go to the configuration of the control key in SAP (Transaction code: OPL8).
  Verify if the control key allows external processing. If it does not, you may need to change the control key in the production order to one that does allow external processing.
  
  
  
  Change Control Key in Production Order:
  
  If the control key is incorrect, you can change it in the production order (Transaction code: CO02).
  Ensure that the new control key allows for external processing.
  
  
  
  Review Confirmation:
  
  Check the confirmation details to ensure that they are correctly entered and that they align with the control key settings.
  If necessary, reverse the confirmation and re-confirm with the correct settings.
  
  
  
  Consult with Configuration Team:
  
  If you do not have the necessary permissions to change the control key settings, consult with your SAP configuration team to make the required adjustments.
  
  
  
  Documentation and Training:
  
  Ensure that users are trained on the implications of different control keys and their settings to prevent similar issues in the future.
  
  
  
  Related Information:
  
  Control Keys: Control keys are defined in the SAP system and determine how operations are processed in production orders. They can restrict or allow various types of processing, including external processing.
  Production Order Types: Different types of production orders (e.g., discrete manufacturing, process orders) may have different rules regarding external processing.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or bugs related to control keys and external processing.
  
  By following these steps, you should be able to resolve the CO762 error and ensure that your production orders are processed correctly.