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Message type: E = Error
Message class: CO - PPC order processing messages
Message number: 726
Message text: User & is currently processing order & & &
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CO726
- User & is currently processing order & & & ?The SAP error message CO726 indicates that a user is currently processing a specific order, which prevents other users from making changes or processing that order simultaneously. This is a common issue in SAP systems where concurrent access to certain transactions or data is restricted to maintain data integrity.
Cause:
- Concurrent Access: Another user is currently working on the same order, which locks the order for editing or processing.
- Session Timeout: A user may have left a session open, causing the order to remain locked.
- Background Jobs: A background job might be processing the order, which can also lead to a lock.
- System Configuration: Certain configurations in the SAP system may enforce strict locking mechanisms for specific transactions.
Solution:
- Wait and Retry: If another user is processing the order, wait for them to complete their task and then try again.
- Identify the Lock: Use transaction code SM12 to check for locks on the order. You can see which user is holding the lock and the details of the lock.
- Contact the User: If you identify the user who is holding the lock, you can contact them to see if they can release the order.
- Release the Lock: If necessary and if you have the appropriate permissions, you can manually release the lock in transaction SM12. However, this should be done with caution, as it may lead to data inconsistencies if the other user is still processing the order.
- Check Background Jobs: Use transaction SM37 to check if there are any background jobs that might be processing the order. If a job is running, you may need to wait for it to complete.
- Review System Configuration: If this issue occurs frequently, it may be worth reviewing the system configuration and locking mechanisms with your SAP Basis team.
Related Information:
If the problem persists or if you are unsure about releasing locks, it is advisable to consult with your SAP Basis team or technical support for further assistance.
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