How To Fix CO420 - Order &: error in document control

SAP Error Message - Details

• Message type: E = Error

• Message class: CO - PPC order processing messages

• Message number: 420

• Message text: Order &: error in document control

What causes this issue?

The system could not find valid document control parameters for the
order type in question.

System Response

Termination of printing for this order.

How to fix this error?

Go into customizing and maintain the print control parameters for this
order type.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CO420 - Order &: error in document control ?

  The SAP error message CO420 ("Order &: error in document control") typically indicates an issue related to the document control settings for a production order or a process order in the SAP system. This error can arise due to various reasons, including configuration issues, missing documents, or problems with the order status.
  Causes:
  
  Missing Document Control Settings: The document control settings for the order type may not be properly configured in the system.
  Order Status: The order may be in a status that does not allow for document control actions (e.g., if the order is already completed or closed).
  Authorization Issues: The user may not have the necessary authorizations to perform actions related to document control.
  Document Type Configuration: The document type associated with the order may not be set up correctly in the system.
  Technical Issues: There may be underlying technical issues or bugs in the SAP system that are causing the error.
  
  Solutions:
  
  Check Document Control Settings: Verify the document control settings for the order type in the configuration. Ensure that all necessary settings are correctly defined.
  Review Order Status: Check the status of the order. If the order is in a status that does not allow for document control actions, you may need to change the status or take appropriate actions to enable document control.
  Authorization Check: Ensure that the user has the necessary authorizations to perform the required actions. This may involve checking user roles and permissions.
  Document Type Configuration: Review the configuration of the document type associated with the order. Ensure that it is set up correctly and that all required fields are populated.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP technical support for further assistance.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as CO02 (Change Order) or CO03 (Display Order) to review the order details and settings.
  SAP Documentation: Refer to SAP Help documentation for detailed information on document control and production order management.
  User Forums: Consider checking SAP community forums or user groups for discussions related to the CO420 error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the CO420 error and implement a suitable solution.