How To Fix CO120 - Order quantity is smaller than delivered quantity

SAP Error Message - Details

• Message type: E = Error

• Message class: CO - PPC order processing messages

• Message number: 120

• Message text: Order quantity is smaller than delivered quantity

What causes this issue?

The order quantity which you have entered is smaller than the quantity
already delivered to stock for this order.

System Response

There are two possibilities:
If the difference between the two quantities is within the overdelivery
tolerance, the system issues a warning message.
If the difference betweeen the two quantities is larger than the over-
delivery tolerance, the system issues an error message.

How to fix this error?

If you received a warning, you can decide whether to ignore the message
or to change the order quantity.
If you received an error message, you have to change the order
quantity.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CO120 - Order quantity is smaller than delivered quantity ?

  The SAP error message CO120 ("Order quantity is smaller than delivered quantity") typically occurs in the context of production orders or process orders when there is a discrepancy between the quantity specified in the order and the quantity that has been delivered or confirmed.
  Cause:
  
  Order Quantity Mismatch: The order quantity defined in the production order is less than the quantity that has already been delivered or confirmed in the system.
  Incorrect Confirmations: There may have been incorrect or excessive confirmations entered for the order, leading to a situation where the delivered quantity exceeds the order quantity.
  Partial Deliveries: If partial deliveries were made and not properly accounted for, it could lead to this error.
  Data Entry Errors: Manual entry errors during the confirmation process can also lead to discrepancies.
  
  Solution:
  
  Check Order Quantity: Review the production order to ensure that the order quantity is correctly defined. If the order quantity needs to be increased, you can adjust it accordingly.
  Review Confirmations: Check the confirmations that have been entered for the order. If there are excess confirmations, you may need to reverse or adjust them.
  Adjust Deliveries: If deliveries have been made that exceed the order quantity, you may need to adjust the delivery quantities or create a new order to accommodate the excess.
  Use Transaction Codes: Utilize transaction codes like CO11N (for confirming production orders) or COHV (for mass processing of production orders) to review and correct the confirmations.
  Consult Documentation: If the issue persists, consult SAP documentation or your organization's SAP support team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CO01 (Create Production Order), CO02 (Change Production Order), and CO03 (Display Production Order).
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  User Roles: Ensure that the user has the appropriate permissions to make changes to production orders and confirmations.
  Training: Consider training for users involved in the production process to minimize data entry errors and improve understanding of order management.
  
  By following these steps, you should be able to resolve the CO120 error and ensure that your production orders are accurately reflected in the system.