How To Fix CNVCMIS_A_10_MESSAGE007 - Cannot send document by email; try again

SAP Error Message - Details

• Message type: E = Error

• Message class: CNVCMIS_A_10_MESSAGE -

• Message number: 007

• Message text: Cannot send document by email; try again

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNVCMIS_A_10_MESSAGE007 - Cannot send document by email; try again ?

  The SAP error message CNVCMIS_A_10_MESSAGE007 indicates that there is an issue with sending a document via email from the SAP system. This error can arise due to various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Email Configuration Issues: The SAP system may not be properly configured to send emails. This includes settings related to the SMTP server, email addresses, or other communication parameters.
  Network Issues: There may be network connectivity problems preventing the SAP system from reaching the email server.
  Document Size: The document being sent may exceed the size limit set by the email server.
  User Authorizations: The user may not have the necessary authorizations to send emails from the SAP system.
  Email Address Format: The recipient's email address may be incorrectly formatted or invalid.
  SAP Notes: There may be known issues or bugs related to the version of SAP you are using that have been documented in SAP Notes.
  
  Solutions:
  
  
  Check Email Configuration:
  
  Verify the SMTP settings in transaction SCOT (SAPconnect) to ensure that the email configuration is correct.
  Ensure that the SMTP server is reachable and properly configured.
  
  
  
  Test Email Sending:
  
  Use transaction SOST to check the status of sent emails. This can help identify if the email was queued or failed.
  Send a test email to verify that the email functionality is working.
  
  
  
  Check Network Connectivity:
  
  Ensure that there are no network issues preventing the SAP system from connecting to the email server.
  
  
  
  Review Document Size:
  
  Check the size of the document being sent and ensure it is within the limits set by the email server.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to send emails. This can be checked in transaction SU01.
  
  
  
  Validate Email Address:
  
  Ensure that the recipient's email address is correctly formatted and valid.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or related issues.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SCOT: SAPconnect administration.
  SOST: Display sent messages.
  SU01: User maintenance.
  
  
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message CNVCMIS_A_10_MESSAGE007.