How To Fix CNVA_20290_CHECK196 - There are critical differences in the customer master data.

SAP Error Message - Details

• Message type: E = Error

• Message class: CNVA_20290_CHECK - Message class for company code merge preanalysis

• Message number: 196

• Message text: There are critical differences in the customer master data.

There are differences in customer master data, which are not critical
regarding the merge, but can have serious impact to the business
processes. These differences must be analyzed. Note that the system uses
the settings from the reference company code (if an entry exists for the
reference company code).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNVA_20290_CHECK196 - There are critical differences in the customer master data. ?

  The SAP error message CNVA_20290_CHECK196 indicates that there are critical differences in the customer master data during a migration or data transfer process. This error typically arises when there are inconsistencies or discrepancies in the customer master records that need to be resolved before proceeding with the migration.
  Cause:
  
  Inconsistent Data: The customer master data may have inconsistencies between the source and target systems, such as different formats, missing fields, or incorrect values.
  Data Mapping Issues: There may be issues with how the data is mapped from the source system to the target system, leading to mismatches.
  Duplicate Records: There could be duplicate customer records in the target system that conflict with the incoming data.
  Missing Required Fields: Certain mandatory fields in the customer master data may be missing or incorrectly populated.
  
  Solution:
  
  Data Validation: Review the customer master data in both the source and target systems to identify discrepancies. Ensure that all required fields are populated correctly.
  Data Cleansing: Cleanse the data to remove duplicates, correct formatting issues, and ensure consistency across records.
  Mapping Review: Check the data mapping configuration to ensure that all fields are correctly mapped from the source to the target system.
  Use of Migration Tools: If using SAP tools for migration (like SAP S/4HANA Migration Cockpit), ensure that the migration templates are correctly filled out and that the data adheres to the expected formats.
  Error Logs: Review the error logs generated during the migration process for more specific details about the discrepancies.
  Testing: Conduct thorough testing in a non-production environment to ensure that the data migration process works smoothly without errors.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this specific error message.
  Documentation: Refer to SAP documentation regarding customer master data management and migration processes for best practices and guidelines.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the steps taken to resolve it.
  
  By addressing the underlying causes of the discrepancies in the customer master data, you should be able to resolve the CNVA_20290_CHECK196 error and successfully complete the migration process.