How To Fix CNV_PE260 - Failed to synchronize worklist items status with batch job status

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_PE - General messages for posting engine

• Message number: 260

• Message text: Failed to synchronize worklist items status with batch job status

What causes this issue?

Failed to synchronize worklist items status with status of batch job
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System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_PE260 - Failed to synchronize worklist items status with batch job status ?

  The SAP error message CNV_PE260 indicates that there is a failure in synchronizing the status of worklist items with the status of a batch job. This error typically occurs in the context of data migration or conversion processes, particularly when using SAP's tools for data migration, such as the SAP S/4HANA Migration Cockpit or other conversion tools.
  Causes:
  
  Batch Job Issues: The batch job that is supposed to process the worklist items may have failed or encountered an error, leading to a mismatch in status.
  Database Locking: There may be database locks or contention issues that prevent the status from being updated correctly.
  Configuration Issues: Incorrect configuration settings in the migration tool or the underlying system can lead to synchronization problems.
  Network Issues: Temporary network issues or interruptions can cause communication problems between the batch job and the worklist items.
  Data Consistency Issues: If there are inconsistencies in the data being processed, it may lead to failures in updating the status.
  
  Solutions:
  
  Check Batch Job Logs: Review the logs of the batch job that is associated with the worklist items to identify any errors or warnings that may provide insight into the failure.
  Restart the Batch Job: If the batch job has failed, try restarting it to see if it resolves the synchronization issue.
  Database Lock Check: Use transaction codes like SM12 to check for any locks on the database that may be preventing updates. Release any unnecessary locks.
  Configuration Review: Verify the configuration settings of the migration tool and ensure that they are set up correctly.
  Data Validation: Check the data in the worklist for any inconsistencies or errors that may be causing the synchronization to fail.
  System Health Check: Ensure that the SAP system is running optimally and that there are no underlying issues affecting performance or connectivity.
  Consult SAP Notes: Look for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (to monitor batch jobs), SM21 (to check system logs), and ST22 (to analyze dumps).
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed logs and error messages to facilitate troubleshooting.
  Documentation: Review the official SAP documentation related to the migration tool you are using, as it may contain specific guidelines or troubleshooting steps for common errors.
  
  By following these steps, you should be able to diagnose and resolve the CNV_PE260 error effectively.