How To Fix CNV_OR_PS2010 - Failed to get and update status of preselection task &1: &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_OR_PS2 -

• Message number: 010

• Message text: Failed to get and update status of preselection task &1: &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_OR_PS2010 - Failed to get and update status of preselection task &1: &2 ?

  The SAP error message "CNV_OR_PS2010 Failed to get and update status of preselection task &1: &2" typically occurs in the context of data migration or conversion processes, particularly when using the SAP S/4HANA Migration Cockpit or similar tools. This error indicates that there was a failure in retrieving or updating the status of a preselection task, which is a part of the data migration process.
  Causes:
  
  Database Locking Issues: The task may be locked by another process, preventing the current process from accessing it.
  Network Issues: Temporary network issues could lead to a failure in communication with the database or application server.
  Authorization Problems: The user executing the task may not have the necessary authorizations to access or update the preselection task.
  Data Consistency Issues: There may be inconsistencies in the data that prevent the task from being processed correctly.
  System Configuration Issues: Incorrect configuration settings in the migration cockpit or related components can lead to this error.
  
  Solutions:
  
  Check Locks: Use transaction codes like SM12 to check for any locks on the database tables related to the preselection task. If locks are found, you may need to wait for them to be released or contact your basis team.
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the task. You can check this using transaction SU53 or by consulting with your security team.
  Check Network Connectivity: Ensure that there are no network issues affecting the connection to the database or application server.
  Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide additional context on the failure.
  Re-run the Task: If the issue was temporary, try re-running the preselection task after addressing any identified issues.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently updates their knowledge base with solutions for known issues.
  System Configuration: Review the configuration settings in the migration cockpit to ensure they are set up correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SLG1 (Application Log), and SU53 (Authorization Check).
  SAP Support: If the issue persists, consider reaching out to SAP Support with detailed information about the error, including the task ID and any relevant logs.
  Documentation: Review the official SAP documentation for the migration cockpit or the specific data migration tool you are using for any additional troubleshooting steps or best practices.
  
  By following these steps, you should be able to diagnose and resolve the error related to the preselection task in SAP.