How To Fix CNV_OR_PS2009 - Failed to get remote preselection task &1: &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_OR_PS2 -

• Message number: 009

• Message text: Failed to get remote preselection task &1: &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_OR_PS2009 - Failed to get remote preselection task &1: &2 ?

  The SAP error message CNV_OR_PS2009 indicates that there was a failure in retrieving a remote preselection task. This error typically occurs in the context of data migration or conversion processes, particularly when using SAP's tools for data migration, such as the SAP S/4HANA Migration Cockpit or other conversion tools.
  Cause:
  The error can be caused by several factors, including:
  
  Network Issues: There may be connectivity problems between the source and target systems, preventing the retrieval of the preselection task.
  Authorization Issues: The user executing the task may not have the necessary authorizations to access the remote system or the specific task.
  Configuration Errors: There may be misconfigurations in the remote system settings or in the migration tool settings.
  Task Not Found: The specified preselection task may not exist in the remote system, or it may have been deleted or not created properly.
  System Performance: If the remote system is under heavy load, it may not respond in a timely manner, leading to timeouts.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check Network Connectivity: Ensure that there is a stable network connection between the systems involved. You can use tools like ping or traceroute to diagnose connectivity issues.
  Verify Authorizations: Check that the user has the necessary authorizations to access the remote preselection task. You may need to consult with your SAP security team to ensure proper roles and permissions are assigned.
  Review Configuration: Double-check the configuration settings in both the source and target systems. Ensure that the remote system is correctly set up to allow access to the preselection tasks.
  Confirm Task Existence: Verify that the preselection task you are trying to access actually exists in the remote system. You can do this by logging into the remote system and checking the relevant task.
  Monitor System Performance: If the remote system is experiencing performance issues, consider monitoring its load and performance metrics. You may need to optimize the system or schedule the task during off-peak hours.
  Check Logs: Review the application logs in both the source and target systems for any additional error messages or warnings that could provide more context about the failure.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to the specific error message for any patches or updates that may address known issues.
  Documentation: Refer to the official SAP documentation for the migration tool you are using, as it may provide additional troubleshooting steps or best practices.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.