How To Fix CNV_MBT_XAPP_A019 - User is locked in system &1 for package &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_MBT_XAPP_A - Message classes for all Cross-Application functions

• Message number: 019

• Message text: User is locked in system &1 for package &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_MBT_XAPP_A019 - User is locked in system &1 for package &2 ?

  The SAP error message CNV_MBT_XAPP_A019 indicates that a user is locked in the specified system for a particular package. This error typically arises during data migration or conversion processes, particularly when using the SAP Landscape Transformation (SLT) or other migration tools.
  Cause:
  
  User Lock: The user account that is trying to perform the operation is locked in the SAP system. This can happen due to multiple failed login attempts or administrative actions.
  Package Lock: The specific package mentioned in the error message may be locked or restricted for certain operations, preventing the user from executing the required tasks.
  Authorization Issues: The user may not have the necessary authorizations to access the package or perform the required actions.
  
  Solution:
  
  
  Unlock the User:
  
  An administrator can unlock the user account using transaction code SU01. 
  Navigate to the user account, check the lock status, and unlock the user if necessary.
  
  
  
  Check User Status:
  
  Ensure that the user is not locked due to security policies. Review the user’s login attempts and ensure compliance with the system's security settings.
  
  
  
  Review Package Status:
  
  Check if the package is locked for any reason. This may involve reviewing the package settings or consulting with the team responsible for the package.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the package and perform the required operations. This can be done using transaction code SU53 to analyze authorization issues.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or notes related to the specific migration or conversion process being performed. This may provide additional insights or steps to resolve the issue.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  SUIM: User Information System (for checking user roles and authorizations)
  
  
  
  SAP Notes: Check for any SAP Notes related to the CNV_MBT_XAPP_A019 error for specific guidance or patches that may address the issue.
  
  
  Support: If the issue persists after following the above steps, consider reaching out to SAP Support for further assistance, providing them with the error details and any relevant logs.
  
  
  By following these steps, you should be able to resolve the CNV_MBT_XAPP_A019 error and proceed with your migration or conversion tasks.