How To Fix CNV_MBT_XAPP_A017 - User does not exist in system &1 for package &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CNV_MBT_XAPP_A - Message classes for all Cross-Application functions

  • Message number: 017

  • Message text: User does not exist in system &1 for package &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CNV_MBT_XAPP_A017 - User does not exist in system &1 for package &2 ?

    The SAP error message CNV_MBT_XAPP_A017 indicates that a user does not exist in the specified system for a particular package. This error typically arises during data migration or conversion processes, especially when using SAP's Migration Cockpit or similar tools.

    Cause:

    1. User Not Created: The user specified in the error message has not been created in the target system.
    2. Incorrect User ID: The user ID might be misspelled or incorrectly referenced in the migration package.
    3. User Deactivation: The user might exist but could be deactivated or locked in the system.
    4. Authorization Issues: The user may not have the necessary authorizations to access the package or perform the required actions.

    Solution:

    1. Create the User: If the user does not exist, create the user in the target system using transaction code SU01.
    2. Check User ID: Verify that the user ID is correct and matches the one expected in the migration package.
    3. Activate/Unlock User: If the user exists but is locked or inactive, unlock or activate the user account.
    4. Review Authorizations: Ensure that the user has the necessary authorizations to access the package and perform the required actions. You can check this using transaction code SU53 to analyze authorization issues.
    5. Check System Configuration: Ensure that the system configuration allows for the user to be recognized in the context of the migration package.

    Related Information:

    • Transaction Codes:

      • SU01: User Maintenance
      • SU53: Display Authorization Check
      • PFCG: Role Maintenance (to check user roles and authorizations)
    • Documentation: Refer to SAP Help documentation for Migration Cockpit or the specific migration tool you are using for more detailed guidance on user management and migration processes.

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.

    • Logs: Review the logs generated during the migration process for any additional context or related errors that might help in diagnosing the issue.

    By following these steps, you should be able to resolve the error CNV_MBT_XAPP_A017 and ensure that the user is properly set up in the system for the migration process.

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