How To Fix CNV_MBT_USER014 - User does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CNV_MBT_USER - DMIS User handling

  • Message number: 014

  • Message text: User does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CNV_MBT_USER014 - User does not exist ?

    The SAP error message CNV_MBT_USER014: User does not exist typically occurs in the context of data migration or conversion processes, particularly when using the SAP Migration Cockpit or similar tools. This error indicates that the system is unable to find a user that is referenced in the migration process.

    Cause:

    1. Non-existent User: The user ID specified in the migration process does not exist in the SAP system.
    2. Incorrect User ID: There may be a typo or incorrect user ID being referenced.
    3. User Deactivation: The user might have been deactivated or deleted from the system.
    4. Authorization Issues: The user might not have the necessary authorizations to perform the migration tasks.
    5. Configuration Issues: There could be issues in the configuration of the migration tool or the mapping of users.

    Solution:

    1. Verify User Existence:

      • Check if the user ID exists in the SAP system by using transaction code SU01 (User Maintenance).
      • If the user does not exist, create the user or correct the user ID in the migration settings.
    2. Check User Status:

      • Ensure that the user is active and not locked or deactivated. You can check this in the user maintenance screen.
    3. Correct User ID:

      • Review the migration configuration or mapping to ensure that the correct user ID is being referenced.
    4. Authorization Check:

      • Ensure that the user has the necessary authorizations to perform the migration tasks. You can check this using transaction code SU53 to analyze authorization issues.
    5. Consult Documentation:

      • Review the documentation for the migration tool you are using to ensure that all prerequisites and configurations are correctly set up.
    6. Logs and Traces:

      • Check the logs and traces for more detailed error messages that might provide additional context for the issue.
    7. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes:

      • SU01: User Maintenance
      • SU53: Display Authorization Check
      • SICF: Maintain HTTP Services (if applicable)
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error or provide additional troubleshooting steps.

    • Migration Cockpit Documentation: Review the official SAP documentation for the Migration Cockpit or the specific migration tool you are using for any additional configuration or setup requirements.

    By following these steps, you should be able to identify and resolve the issue related to the CNV_MBT_USER014 error message.

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