How To Fix CNV_MBT_USER002 - No not locked user found in table usr02.

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_MBT_USER - DMIS User handling

• Message number: 002

• Message text: No not locked user found in table usr02.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_MBT_USER002 - No not locked user found in table usr02. ?

  The SAP error message CNV_MBT_USER002: No not locked user found in table usr02 typically occurs during a data migration or conversion process, particularly when using the SAP Migration Tool (such as the SAP S/4HANA Migration Cockpit). This error indicates that the system is unable to find any users in the USR02 table that are not locked, which is necessary for the migration process to proceed.
  Cause:
  
  All Users Locked: The most common cause of this error is that all users in the USR02 table are locked. This can happen if the system is in a maintenance mode or if user accounts have been intentionally locked for security reasons.
  No Valid Users: There may be no valid users created in the system, or the users that exist are not active or have been deactivated.
  Authorization Issues: The user executing the migration may not have the necessary authorizations to view or access the user data in the USR02 table.
  
  Solution:
  
  
  Unlock Users: Check the user accounts in the system and unlock any users that are locked. You can do this using transaction code SU01:
  
  Go to transaction SU01.
  Enter the user ID and click on "Display".
  If the user is locked, you will see a lock icon. Click on the lock icon to unlock the user.
  Save the changes.
  
  
  
  Create Active Users: If there are no active users, create new user accounts that are not locked. Ensure that these users have the necessary roles and authorizations.
  
  
  Check User Status: Use transaction SU01D to display the user list and check the status of users in the system. Ensure that at least one user is active and not locked.
  
  
  Authorization Check: Ensure that the user executing the migration has the necessary authorizations to access user data. You may need to consult with your SAP security team to verify this.
  
  
  System Configuration: If the system is in maintenance mode, consider switching it back to normal operation mode to allow user access.
  
  
  Related Information:
  
  Table USR02: This table contains user master records, including user status (locked/unlocked), user type, and other relevant information.
  Transaction Codes:
  
  SU01: User Maintenance
  SU01D: Display User
  SU10: Mass User Maintenance (for bulk operations)
  
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or fixes related to this error message.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult SAP support or your internal SAP Basis team for further assistance.