How To Fix CNV_LTHCM_A_10013 - Information about cluster data in sender system could not be obtained

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_LTHCM_A_10 - LT HCM: Message Class for Analysis

• Message number: 013

• Message text: Information about cluster data in sender system could not be obtained

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_LTHCM_A_10013 - Information about cluster data in sender system could not be obtained ?

  The SAP error message CNV_LTHCM_A_10013 indicates that the system is unable to retrieve information about cluster data from the sender system during a data migration or conversion process. This error is typically encountered in the context of SAP Landscape Transformation (SLT) or during data migration projects.
  Cause:
  The error can be caused by several factors, including:
  
  Connectivity Issues: There may be network or connectivity problems between the source (sender) system and the target system.
  Authorization Issues: The user or service account used for the migration may not have the necessary authorizations to access the cluster data in the sender system.
  Configuration Issues: The sender system may not be properly configured to allow data extraction or may not have the required settings enabled.
  Data Structure Changes: If there have been changes to the data structure or if the cluster data is not available in the expected format, this error may occur.
  Technical Issues: There could be underlying technical issues in the sender system, such as missing or corrupted data.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Connectivity: Ensure that there is proper network connectivity between the sender and target systems. You can test this by pinging the sender system from the target system or using transaction codes like SM59 to check RFC connections.
  
  
  Verify Authorizations: Ensure that the user or service account has the necessary authorizations to access the cluster data. You may need to check roles and authorizations in the sender system.
  
  
  Review Configuration: Check the configuration settings in the sender system to ensure that it is set up correctly for data extraction. This may involve reviewing settings related to data migration or SLT.
  
  
  Check Data Structure: Verify that the cluster data exists in the sender system and is in the expected format. You may need to consult with your data model or schema documentation.
  
  
  Consult Logs: Look at the logs in both the sender and target systems for any additional error messages or warnings that could provide more context about the issue.
  
  
  SAP Notes and Documentation: Check for any relevant SAP Notes or documentation that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  
  Technical Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. They may be able to provide more specific guidance based on your system configuration and the context of the error.
  
  
  Related Information:
  
  SAP Notes: Search for SAP Notes related to the error message CNV_LTHCM_A_10013 in the SAP Support Portal.
  Documentation: Review the official SAP documentation for Landscape Transformation and data migration processes.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the error message CNV_LTHCM_A_10013.