How To Fix CNV_LTHCM_A_10012 - Information about data in sender system could not be obtained

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_LTHCM_A_10 - LT HCM: Message Class for Analysis

• Message number: 012

• Message text: Information about data in sender system could not be obtained

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_LTHCM_A_10012 - Information about data in sender system could not be obtained ?

  The SAP error message CNV_LTHCM_A_10012 indicates that the system is unable to retrieve information about the data in the sender system during a data migration or conversion process. This error is typically encountered in the context of SAP Landscape Transformation (SLT) or during data migration projects, particularly when using tools like SAP S/4HANA Migration Cockpit or SAP Data Services.
  Causes:
  
  Connection Issues: There may be connectivity problems between the source (sender) system and the target system. This could be due to network issues, incorrect configuration, or firewall settings.
  Authorization Problems: The user executing the migration may not have the necessary authorizations to access the data in the sender system.
  Configuration Errors: Incorrect configuration settings in the migration tool or in the source system can lead to this error.
  Data Source Unavailability: The sender system might be down or not accessible at the time of the data retrieval.
  Technical Issues: There could be underlying technical issues in the sender system, such as missing data, corrupted tables, or other system errors.
  
  Solutions:
  
  Check Connectivity: Ensure that the sender system is reachable from the target system. Test the network connection and verify that there are no firewall rules blocking access.
  Verify Authorizations: Make sure that the user account used for the migration has the necessary authorizations to access the data in the sender system.
  Review Configuration: Double-check the configuration settings in the migration tool and ensure that they are correctly set up to point to the sender system.
  Check Sender System Status: Ensure that the sender system is up and running. If it is down, resolve any issues preventing it from being operational.
  Consult Logs: Look at the logs in both the sender and target systems for any additional error messages or warnings that could provide more context about the issue.
  SAP Notes and Documentation: Check for any relevant SAP Notes or documentation that may address this specific error message. SAP frequently updates its knowledge base with solutions for known issues.
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs or screenshots.
  Migration Tools Documentation: Review the official documentation for the migration tool you are using (e.g., SAP S/4HANA Migration Cockpit, SAP Data Services) for specific troubleshooting steps related to this error.
  Community Forums: Engage with the SAP Community or other forums where SAP professionals discuss similar issues. You may find others who have encountered and resolved the same error.
  
  By following these steps, you should be able to identify and resolve the cause of the CNV_LTHCM_A_10012 error message.