How To Fix CNV_DMC_SIN_AM688 - Use only digits in places &2 to &3 of the P.O. box postal code &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_DMC_SIN_AM - Messages for Business Address Services

• Message number: 688

• Message text: Use only digits in places &2 to &3 of the P.O. box postal code &1

INCLUDE AM688 OBJECT DOKU ID NA LANGUAGE EN

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_DMC_SIN_AM688 - Use only digits in places &2 to &3 of the P.O. box postal code &1 ?

  The SAP error message CNV_DMC_SIN_AM688 indicates that there is an issue with the postal code format in a specific field, particularly in the context of a P.O. box postal code. The error message specifies that only digits should be used in certain positions of the postal code.
  Cause:
  The error typically arises when the postal code entered in the system contains invalid characters (such as letters or special characters) in the specified positions. This can happen due to:
  
  Incorrect Data Entry: Users may have mistakenly entered non-numeric characters in the postal code field.
  Data Migration Issues: If data is being migrated from another system, the format of the postal codes may not conform to the expected numeric format.
  Configuration Issues: The system may have specific validation rules that are not aligned with the data being processed.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Postal Code Format: Review the postal code entered in the system. Ensure that only digits are present in the specified positions (as indicated by &2 to &3 in the error message).
  
  
  Correct the Data: If you find any non-numeric characters, replace them with the appropriate digits. Ensure that the postal code adheres to the expected format.
  
  
  Data Validation: Implement data validation checks in your data entry processes to prevent similar errors in the future. This can include using input masks or validation rules that restrict input to numeric characters only.
  
  
  Review Migration Processes: If this error is occurring during data migration, review the mapping and transformation rules to ensure that postal codes are being correctly formatted before they are loaded into the SAP system.
  
  
  Consult Documentation: Refer to SAP documentation or support resources for any specific guidelines related to postal code formats in your region or industry.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling postal codes.
  User Training: Provide training for users on the correct format for entering postal codes to minimize data entry errors.
  System Configuration: Review the configuration settings in your SAP system related to address management and postal code validation to ensure they are set up correctly.
  
  By following these steps, you should be able to resolve the error and ensure that postal codes are entered correctly in the future.