How To Fix CNV_DMC_SIN_AM685 - Use only digits in places &2 to &3 of the P.O. box postal code &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_DMC_SIN_AM - Messages for Business Address Services

• Message number: 685

• Message text: Use only digits in places &2 to &3 of the P.O. box postal code &1

INCLUDE AM685 OBJECT DOKU ID NA LANGUAGE EN

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_DMC_SIN_AM685 - Use only digits in places &2 to &3 of the P.O. box postal code &1 ?

  The SAP error message CNV_DMC_SIN_AM685 indicates that there is an issue with the postal code format in a specific field, particularly in the context of a P.O. box postal code. The error message specifies that only digits should be used in certain positions of the postal code.
  Cause:
  The error typically arises when the postal code entered in the system contains invalid characters or formats. Specifically, it suggests that the characters in positions &2 to &3 of the postal code &1 are not digits. This could happen due to:
  
  Incorrect Data Entry: Users may have mistakenly entered letters or special characters in the postal code field.
  Data Migration Issues: If data was migrated from another system, it may not conform to the expected format.
  System Configuration: The system may have specific validation rules that are not being met by the entered data.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Postal Code Format: Ensure that the postal code entered in the system contains only digits in the specified positions. For example, if the postal code is expected to be in a specific format (like a numeric code), verify that it adheres to that format.
  
  
  Correct the Data Entry: If the postal code was entered manually, correct it by replacing any non-digit characters in the specified positions with valid digits.
  
  
  Review Data Migration: If this error occurred during a data migration process, review the source data for any inconsistencies and correct them before re-importing.
  
  
  Consult Documentation: Refer to SAP documentation or guidelines for the specific postal code format required for your region or business process.
  
  
  Validation Rules: If you have access to system configuration, check if there are any custom validation rules that might be causing this issue and adjust them if necessary.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  User Guides: Refer to user manuals or training materials that outline the correct formats for postal codes in your SAP system.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify and correct the issue causing the CNV_DMC_SIN_AM685 error message.