How To Fix CNV_DMC_SIN_AM673 - A '-' must be in the &2 place of the P.O. box postal code &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_DMC_SIN_AM - Messages for Business Address Services

• Message number: 673

• Message text: A '-' must be in the &2 place of the P.O. box postal code &1

INCLUDE AM673 OBJECT DOKU ID NA LANGUAGE EN

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_DMC_SIN_AM673 - A '-' must be in the &2 place of the P.O. box postal code &1 ?

  The SAP error message CNV_DMC_SIN_AM673 indicates that there is an issue with the formatting of a postal code in a Purchase Order (P.O.) or related data. Specifically, the error states that a hyphen ('-') must be present in a specific position of the postal code format.
  Cause:
  This error typically arises when the postal code does not conform to the expected format defined by the system. In many cases, postal codes in certain countries (like Singapore) have a specific structure that includes a hyphen at a designated position. For example, a Singapore postal code is usually in the format "XXXXX-XXXX", where the hyphen separates the first five digits from the last four.
  Solution:
  To resolve this error, you should:
  
  
  Check the Postal Code Format: Verify that the postal code you are entering follows the required format. For Singapore, ensure that it has the correct number of digits and that the hyphen is in the correct position.
  
  
  Correct the Data: If the postal code is incorrect, update it in the relevant fields of the Purchase Order or master data. Make sure to include the hyphen in the correct position.
  
  
  Validation: After making the changes, validate the data again to ensure that the error no longer appears.
  
  
  Consult Documentation: If you are unsure about the correct format for postal codes in your specific context, refer to SAP documentation or your organization's data entry guidelines.
  
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or updates.
  Data Migration: If this error occurs during a data migration process, ensure that the data mapping and transformation rules are correctly set up to handle postal code formats.
  User Training: Ensure that users entering data are trained on the correct formats to prevent similar errors in the future.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team for further assistance.