How To Fix CNV_DMC_HC033 - Check not possible; Customizing data missing for system time zone

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_DMC_HC -

• Message number: 033

• Message text: Check not possible; Customizing data missing for system time zone

What causes this issue?

In order to check the jobs correctly, the time zone for the system must
be specified correctly.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In order to specify the settings for time zones, open Customizing and
choose <ZK>General Settings</> and then <ZK>Time Zones</>. For more
information, see:
http://help.sap.com/saphelp_nw73ehp1/helpdata/en/4d/593f4066530b4ae10000
000a42189e/content.htm

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_DMC_HC033 - Check not possible; Customizing data missing for system time zone ?

  The SAP error message CNV_DMC_HC033 indicates that there is a problem with the system time zone configuration in the context of a data migration or conversion process. This error typically arises when the necessary customizing data for the system's time zone is missing, which can prevent certain operations from being executed correctly.
  Cause:
  
  Missing Customizing Data: The error is primarily caused by the absence of required customizing data related to the system's time zone. This data is essential for the system to understand how to handle date and time values correctly.
  Incorrect Time Zone Configuration: The system may not be configured to recognize the time zone settings, leading to issues during data migration or conversion.
  System Settings: The system settings may not be aligned with the expected configurations for the data migration process.
  
  Solution:
  To resolve the CNV_DMC_HC033 error, you can follow these steps:
  
  
  Check Time Zone Configuration:
  
  Go to transaction code SPRO (SAP Reference IMG).
  Navigate to SAP NetWeaver > General Settings > Set Time Zone.
  Ensure that the time zone is correctly configured for your system.
  
  
  
  Maintain Customizing Data:
  
  Use transaction code SCU3 to check if the customizing data for the time zone is missing.
  If it is missing, you may need to create or adjust the customizing entries related to the time zone.
  
  
  
  Review Migration Settings:
  
  If you are using a specific migration tool (like SAP S/4HANA Migration Cockpit), ensure that all necessary settings and configurations are correctly set up.
  Check the migration project settings to ensure that the time zone is specified correctly.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or notes related to the specific migration or conversion process you are undertaking. There may be specific instructions or prerequisites that need to be fulfilled.
  
  
  
  System Update:
  
  Ensure that your SAP system is up to date with the latest support packages and notes, as updates may include fixes for known issues related to time zone handling.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. They may provide additional insights or patches that can resolve the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Migration Tools: Familiarize yourself with the specific migration tools and their requirements, as they may have unique configurations related to time zones.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the cause of the CNV_DMC_HC033 error in your SAP system.