How To Fix CNV_CMIS_A_20270 - Document could not be sent to any recipient

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_CMIS_A_20 - Message class for Cross-Client Customizing Comparison (SLO)

• Message number: 270

• Message text: Document could not be sent to any recipient

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_CMIS_A_20270 - Document could not be sent to any recipient ?

  The SAP error message CNV_CMIS_A_20270 indicates that a document could not be sent to any recipient. This error typically arises in the context of document management or when using the SAP Connect interface for sending documents via email or other communication channels.
  Causes:
  
  Missing Recipient Information: The recipient's email address or other contact information may not be correctly specified in the system.
  Incorrect Configuration: The SAP system may not be properly configured to send emails or documents. This could include issues with the SMTP settings or the communication method.
  Inactive or Incorrect User: The user account associated with the sending process may be inactive or incorrectly set up.
  Document Status: The document may not be in a status that allows it to be sent (e.g., it may be in a draft state).
  Authorization Issues: The user may not have the necessary authorizations to send documents.
  
  Solutions:
  
  Check Recipient Information: Ensure that the recipient's email address or contact information is correctly entered in the system.
  Review Configuration Settings:
  
  Check the SMTP configuration in transaction SCOT to ensure that the email settings are correct.
  Verify that the communication method is set up properly.
  
  
  User Account Verification: Ensure that the user account associated with the sending process is active and has the correct settings.
  Document Status Check: Verify that the document is in a status that allows it to be sent. If it is in draft status, it may need to be finalized first.
  Authorization Check: Ensure that the user has the necessary authorizations to send documents. This can be checked in transaction SU53 or by reviewing the user's roles and authorizations.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SCOT (for SMTP configuration), SU53 (for authorization checks), and SOST (to check the status of sent messages).
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to document management and communication methods for further insights.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP Basis team or SAP support for more in-depth troubleshooting.