How To Fix CNV_CMIS030 - Error occurred while getting information from the & system


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CNV_CMIS - Message class for CMIS

  • Message number: 030

  • Message text: Error occurred while getting information from the & system

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CNV_CMIS030 - Error occurred while getting information from the & system ?

    The SAP error message CNV_CMIS030 typically indicates that there was an issue retrieving information from a specified system during a data migration or conversion process. This error is often encountered in the context of SAP's Conversion and Migration tools, particularly when using the SAP S/4HANA Migration Cockpit or similar tools.

    Cause:

    The error can be caused by several factors, including:

    1. Connection Issues: There may be a problem with the network connection between the source system and the target system.
    2. Authorization Problems: The user executing the migration may not have the necessary authorizations to access the source system.
    3. Configuration Errors: Incorrect configuration settings in the migration tool or in the source system can lead to this error.
    4. System Availability: The source system may be down or not reachable at the time of the data retrieval.
    5. Data Format Issues: The data in the source system may not be in the expected format, leading to issues during retrieval.

    Solution:

    To resolve the CNV_CMIS030 error, you can take the following steps:

    1. Check Connectivity: Ensure that the source system is up and running and that there are no network issues preventing access.
    2. Verify Authorizations: Confirm that the user has the necessary permissions to access the source system and perform the required operations.
    3. Review Configuration: Double-check the configuration settings in the migration tool to ensure they are correct and match the source system's settings.
    4. Check Logs: Look at the detailed logs for more specific error messages that can provide additional context about the failure.
    5. Test Connection: Use transaction codes like SM59 to test the RFC connection to the source system and ensure it is functioning correctly.
    6. Consult Documentation: Refer to SAP documentation or notes related to the specific migration tool you are using for any known issues or additional troubleshooting steps.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • Migration Cockpit Documentation: Review the official SAP documentation for the Migration Cockpit or the specific tool you are using for any additional guidance on handling errors.

    If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.

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